Suseya OG
Florianigasse 24/2, 1080 Vienna
Managing Directors: Mario Olarte San Juan & Tamara Unterbuchberger
VAT ID: ATU75188949
Company Registration Number: FN522971a
Webdesign & Development: dotsandlines GmbH
1. Scope of Application:
1.1 These terms and conditions apply to all services offered within the scope of the licensed trade of human energetics by Mario Olarte San Juan (Doctor of Chiropractic) as well as the services offered by Tamara Unterbuchberger within the scope of the trade “Development of training concepts for health-conscious individuals”. They are exclusively applicable unless otherwise agreed upon in writing with the client.
2.2 General Provisions:
2.1. For all functional and personal designations used in these terms, the selected form applies to all genders.
2.2. The agreed services are only provided once the client has signed the disclosure form.
2.3. Place of jurisdiction: Vienna
3. Disclosure:
3.1. All methods offered within the scope of work as a practitioner of energetics are energetic treatments/support and are in no way a substitute for medical diagnosis and therapy, nor a substitute for psychotherapeutic examination or treatment. In case of doubt, please consult a doctor or therapist.
Exercises or nutritional tips given during training are also not intended as a substitute for medical advice. If you have concerns about your health, a physician or health specialist should always be consulted.
3.2. It is expressly stated to the client that there is no authorization to perform medical activities. No medical fields are covered that are legally reserved for medical professions, physiotherapy services, or activities reserved for regulated trades such as life and social counseling (including nutritional counseling), massage, unless there is separate professional qualification and corresponding legal authorization (trade license) for such activities.
3.3. The client declares that they are using the services voluntarily and providing all information related to the assessment of energetic status on their own initiative, in order to disclose whether medical treatments are being conducted in parallel, whether there is a pregnancy, or any other conditions relevant to the energetic assessment or the creation of a training plan.
3.4. It is stated that confidentiality will be maintained with regard to all treatments/sessions and the data and other personal information provided by the client in the course of the professional service.
4. Appointments:
4.1. If the client is unable to keep an agreed appointment, it must be canceled at least 24 hours in advance by phone or email so that arrangements can be made with other clients. If this is not the case, 50% of the corresponding session fee will be charged.
4.2. If the client fails to attend an appointment without prior notice, 100% of the corresponding session fee will be charged.
5. Prices and Payment Terms:
5.1. Suseya OG, operating under the licensed trade of energetics and holding the title “Doctor of Chiropractic”, is exempt from VAT. All services in the area of fitness (sports and nutrition) are subject to VAT.
5.2. All stated prices include all applicable taxes and charges.
5.3. Unless otherwise agreed, the costs for the treatment/support are to be paid at the end of each session in cash or by card. Outstanding invoices may also be collected via the Stripe payment platform.
5.4. Prepaid services (e.g., 10-session passes, nutrition courses, etc.) cannot be refunded or transferred once the service has started.
5.5. If more than two years have passed since the last session, the next appointment will be considered and charged as an initial session (existing prepayments will be credited toward further sessions).
6. Data Protection Act:
6.1. The client agrees that for the purpose of business processing, their name, address, revenue and invoice data, as well as payment and accounting data will be stored in the data processing system.
6.2. Data transfers only occur in accordance with legal requirements and for financial transactions. All personal data is treated with strict confidentiality and, unless required by law, will not be passed on to any third parties.
7. Disclaimer and Internet Data Security:
7.1. As a “Doctor of Chiropractic,” Mario Olarte San Juan provides information about chiropractic and his work in the field of energetics on this website. The website content has been carefully reviewed. However, no guarantee can be made for the timeliness, completeness, or accuracy of the content. Furthermore, no liability is accepted for any damages or consequential damages that may arise from the use of information from the website. Our website contains so-called “external links” (links to third-party websites) over whose content we have no influence and for which we therefore assume no responsibility. The respective provider of the linked website is solely responsible for the content and accuracy of the information.